Investing in Suzanne's 'peership program' was a turning point in the development of the Executive Team at Brightwater. The difference with working with Suzanne is that programs are individually designed for your team and are completely flexible. This is no “off the shelf “ product. The outcomes we achieved together included a more robust and honest way of working, reduced barriers to communication and more agile and clear decision making. The team has rapidly moved into a more highly functioning space.
CEO, Brightwater Group
Storytelling is a great facilitation skill, it engages, demonstrates and reinforces messages. Suzanne has a unique talent for story-telling as a facilitator. Unique in that Suzanne can bring out the story telling in others, encouraging sharing. So not only are you engaged as a participant, you are actively building your self-knowledge and self-belief. What stories do you have to tell?
Manager Customer Strategy & Planning, Landgate
Suzanne is exceptional in what she does. I have used Suzanne as a personal coach and she has helped me enormously. Suzanne has also coached some of our people and I have no hesitation in recommending her.
Managing Director & Board Member: Squire Patton Boggs
'I asked Suzanne to facilitate some meetings for a group of senior leaders who were all coming together to form a new partnership. The group had representatives from 8 different organisations, with 8 different agendas. Suzanne did a great job of facilitating these discussions through the storming/norming/forming stage, and always maintained a strong focus on the outcomes and objectives, while also ensuring that a level of positive energy and collaboration was achieved.
Suzanne has strong active listening and questioning skills, as well as an effectively disarming manner!'
Head of Community Bankwest
'Suzanne delivered to a broad spectrum of IT people ranging from technical, service management and project management roles, of all ages and careers levels. Many of our sessions focus on pure IT and service management and this was clearly a departure from that, as its focus was human behavioural change.
Suzanne drew out the connections for the audience painting a picture of how important understanding the human elements are within the corporate world. There were plenty of questions and the audience was clearly motivated and engaged, a testament to her ability to adapt to an environment and audience and weave her messages into themes pertinent to her audience. Suzanne has an easy going, amusing and conversational style that captured the audience perfectly. She was able to provoke thoughts and ideas, inspire questions and create a session which was interactive and fun.
Manager Service Management Capability - Kinetic IT