Can you remember the last time you have felt unclear about where you stand? Feeling misunderstood can also leave us frustrated and confused. These negative experiences use far too much energy, and just plain get in the way of a productive leadership existence. In senior leadership teams, when people say what they mean, with compassion and directness, it creates the feeling of having each other’s backs.
There is a point in any working relationship where it either makes or breaks. In that moment, you ask yourself the question ‘do I really know where I stand with this person?’
The job of a leader is to shine a light that guides the way, and nothing can be more damaging than blocking that light. Language is the primary tool in which we express ourselves, yet many people are far too implicit in their exchanges, leaving much room for doubt.
Embracing the new EQ (explicit intelligence), is a call for a higher standard in communication, and a touchpoint between the relationships in which we navigate daily. The art of being explicit is an impressive skill that leaves no doubt or uncertainty between people. More ideas get shared, co-creation and collaboration happens, decisions are made and people just GET ON with guiding that ultimate and important vision.
Suzanne is one incredibly engaging speaker; her ability to move, shift and educate an audience is outstanding. Suzanne speaks internationally.
Mentoring & Advisory
When transitioning: new thinking strategies, improved self, work performance, better leadership all require a level of attention of self-awareness and conscious personal growth.
Workshops & Programs
As a specialist in educating groups and teams, particularly in leadership roles, Suzanne has a wide variety of methods for engaging within organisations.
'I asked Suzanne to facilitate some meetings for a group of senior leaders who were all coming together to form a new partnership. The group had representatives from 8 different organisations, with 8 different agendas. Suzanne did a great job of facilitating these discussions through the storming/norming/forming stage, and always maintained a strong focus on the outcomes and objectives, while also ensuring that a level of positive energy and collaboration was achieved.
Suzanne has strong active listening and questioning skills, as well as an effectively disarming manner!'
Head of Community Bankwest
'Suzanne delivered to a broad spectrum of IT people ranging from technical, service management and project management roles, of all ages and careers levels. Many of our sessions focus on pure IT and service management and this was clearly a departure from that, as its focus was human behavioural change.
Suzanne drew out the connections for the audience painting a picture of how important understanding the human elements are within the corporate world. There were plenty of questions and the audience was clearly motivated and engaged, a testament to her ability to adapt to an environment and audience and weave her messages into themes pertinent to her audience. Suzanne has an easy going, amusing and conversational style that captured the audience perfectly. She was able to provoke thoughts and ideas, inspire questions and create a session which was interactive and fun.
Manager Service Management Capability - Kinetic IT
'Suzanne is quite simply a life changing coach. She has an innate ability to peel away the layers and get to the real root of the problem. The changes she helped me achieve have been lasting and transformational. Old baggage that has stuck around for years just seemed to lose its hold over me, leaving me with a new found confidence to leave it in the past where it belongs.
Suzannes patience and kind-hearted nature coupled with her tenacity and knowledge of the human psyche makes her an outstanding coach and I wouldn't hesitate to recommend her to anyone.'
"What an incredibly amazing experience to witness Suzanne’s recent keynote speech, 2016 BOMA Hawaii Leadership Symposium, “The Impact of Genuine”. An engaging interactive experience and reminded us to be genuine and true to ourselves. She had my team, during and after her session, buzzing with renewed excitement. Suzanne is an inspiring person in every way and I look forward to reading her book; “A Flourishing Mind”. ~ from my Hawaii team at Shidler. Thank You!!!!"
Vice President Operations at Shidler Pacific Advisors, LLC
'Suzanne is a consummate professional in everything that she does. Her generosity of spirit and genuine willingness to assist and support development of talent is rarely found. Despite the tyranny of distance she is a go to for me. As a speaker at our National Conference in 2015, attendees rated Suzanne at 4.9 /5.0 - energy, humour, passion, creativity and professionalism all in one package.'